Charlotte-based. Water heater specialists serving Shelby + China Grove. Text 650-669-6890 Call 980-447-0919
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WATER QUALITY

Smelly, Rusty or Discolored Hot Water

If only the hot side is rusty, smelly or cloudy, the water heater (or its anode) is the suspect. If hot and cold are both affected, the well, municipal supply or a softener setup may be involved. Rotten-egg odor on hot water is often sulfate-reducing bacteria reacting with a standard anode.

Color

Brown or red hot water often means internal corrosion or a depleted anode. Black specks can be anode or dip-tube debris. Do not drink discolored hot water; use cold and have the tank inspected.

Odor

A sulfur smell that appears after the tank sat unused (vacation, vacant house) is a known pattern. Anode swaps and disinfection are technician work. A leaking rusty tank is a replacement, not an odor gadget.

Safety

Odor of gas is not “smelly water.” Leave and call the utility. Electrical burning smell is an emergency shutdown.

Questions grouped on this page

Related searches are answered here instead of creating one URL per question.

Why does my hot water smell like rotten eggs? +

Compare hot and cold. If only hot is affected, the tank or anode is the suspect. A gas smell is not smelly water—evacuate. Do not drink rusty hot water.

Why does only my hot water smell like sulfur? +

Compare hot and cold. If only hot is affected, the tank or anode is the suspect. A gas smell is not smelly water—evacuate. Do not drink rusty hot water.

Why does my hot water smell or taste metallic? +

Text 650-669-6890 or call 980-447-0919 with photos so SAFE can match a published package or list extras in writing.

Why is my hot water rusty? +

Compare hot and cold. If only hot is affected, the tank or anode is the suspect. A gas smell is not smelly water—evacuate. Do not drink rusty hot water.

Why is brown water coming from my hot faucets? +

Text 650-669-6890 or call 980-447-0919 with photos so SAFE can match a published package or list extras in writing.

Why are black specks coming from my hot water? +

Text 650-669-6890 or call 980-447-0919 with photos so SAFE can match a published package or list extras in writing.

Why are white particles coming from my hot water? +

Text 650-669-6890 or call 980-447-0919 with photos so SAFE can match a published package or list extras in writing.

Why is my hot water cloudy? +

Text 650-669-6890 or call 980-447-0919 with photos so SAFE can match a published package or list extras in writing.

PHOTO REVIEW

Show us the water heater you have.

Address, fuel, size and clear photos. We confirm the standard package or the extras.

Text 650-669-6890 Call 980-447-0919 Photo quote form